We ship from the Netherlands to customers across Europe. Here’s everything you need to know about getting your order to you.

Processing your order

We process all orders within 1–2 business days of payment confirmation. Orders placed on weekends or Dutch public holidays are processed on the next working day.

Once your order ships, you’ll receive a confirmation email with tracking information.

Where we ship

We currently ship to:

• The Netherlands
• Selected countries within the European Union

If you’re unsure whether we ship to your country, just email us at hello@somethingcute.eu and we’ll confirm.

Delivery Times

Delivery times are estimates and may vary due to courier schedules, public holidays, or customs processing.

Shipping costs

Shipping fees are calculated at checkout based on:

• Destination
• Package weight
• Shipping method selected

Occasionally we may offer free shipping promotions, which will be clearly stated on the website.

Tracking your order

If your order includes tracking, you’ll receive a tracking number by email once it’s dispatched. Use this to follow your package on the courier’s website.

Not all shipments include tracking — this depends on the shipping method selected at checkout.

Something went wrong?

If your order arrives damaged, is missing items, or hasn’t arrived within the expected timeframe, please contact us within 48 hours of the expected delivery date.

Email: hello@somethingcute.eu

Please include:

• Your order number
• Photos (if relevant)
• A description of the issue

We will do our best to resolve the problem as quickly as possible.

Incorrect Address

Please double-check your shipping address at checkout.

We’re not able to redirect packages once they’ve been dispatched. If a package is returned to us due to an incorrect address, we’ll contact you about reshipment — additional shipping costs may apply.